BlogA growing number of organisations such as charities, public bodies and now businesses also, are changing to 03 numbers in the UK. These numbers share the same benefits as non-geographic numbers such as 0800 and 0844 numbers, however calls to them are charged in the same way as 01 and 02 numbers. This makes them far more attractive to callers, as most will now be able to place calls for free. Under Ofcom regulation, 03 numbers must be included within any minute bundles by both landline and mobile providers. The same cannot be said for 0844 or 0845 numbers, which can have an access charge of up to 55p per minute from a mobile, not including the additional service charge (Vodafone pay monthly plan).
Unlike some of the other non-geographic numbers, calls to 03 numbers are charged the same as standard landline numbers which include 01 and 02 numbers. As calls to such numbers are included in any free minutes allocations, most callers are able to make calls to these numbers when they want, for as long as they want, free of charge. Furthermore, even any out of bundle calls will be significantly cheaper than calls to 084 or 087 numbers. This means that customers are more likely to make calls, and businesses can maintain a national presence by having an 03 number. Switching to 03 numbers will produce higher customer engagement levels for businesses as customers will be much more willing to place calls to their numbers.
Not only will 03 numbers increase customer interaction for businesses, it will also develop customers’ image of their brand in a positive way. This is as in switching to 03, businesses are showing they care for their customers and their needs. They know the costs of calling 084 numbers and they want to make the customer experience as simple and hassle-free as possible. In ensuring any contact numbers for customers are 03 rather than 084 numbers, business are saving money for their clients.
The benefits of 03 numbers are not solely restricted to customers, there are huge advantages for businesses too. If potential customers are aware that contacting your company to make an enquiry or place an order is free, they will be much more likely to do so. Increasing customer accessibility is a hugely beneficial move for both customers and businesses alike. Increased contact with potential customers is almost guaranteed to translate to a growth in sales. In addition, existing customers will feel looked after and a positive bond will develop between your clients and the business. Through demonstrating that you’re easy to reach and actively making choices with your customers’ best interests in mind, they are much more likely to remain loyal. All you need to do is click onto 03NOW.co.uk, click to register an account and receive not just one, but twenty free 03 numbers for your business.